Amanah

Disclaimer & Terms of Use

This Disclaimer and Terms of Use (“Agreement”) is issued by
Amanah FZE LLC (“Amanah Gold”, “Amanah”, “Company”, “we”, “us”, or “our”),
a company registered with the Sharjah Publishing Free Zone (SPFZ), Sharjah & Dubai,
United Arab Emirates.

This Agreement governs your access to and use of our website
www.amanah.gold, mobile applications, digital account features,
ecommerce platform, vaulting services, and all related offerings
(collectively, the “Services”).

By using our Services, you acknowledge that you have read, understood,
and agreed to be legally bound by this Agreement.
If you do not agree, you must immediately stop using the Services.

1. No Financial, Legal, or Professional Advice

All information provided through our Services is for general informational
and educational purposes only. Nothing on the platform should be interpreted as:

Investment, financial, tax, Shariah, or legal advice;
A personalised recommendation to buy or sell gold, silver, or any product;
A substitute for independent professional guidance.

Users are responsible for:

Seeking independent advice from qualified professionals;
Conducting their own due diligence;
Evaluating all financial decisions independently.

2. Forward-Looking Statements

Any forecasts, market commentary, or opinions provided by Amanah are based on
internal analysis at the time of publication and may change without notice.

Past performance is not a guarantee of future results.
No warranty is given regarding accuracy of gold price trends.
All forward-looking statements are opinions only.

3. Risks Associated With Gold & Silver Transactions

Using our Services involves inherent risks, including but not limited to:

Market volatility and price fluctuations;
Regulatory changes within the UAE or abroad;
Liquidity risks when buying or selling precious metals;
Technological failures, payment gateway issues, or custodian errors;
Cybersecurity risks such as unauthorised access or system breaches.

By using our Services, you expressly accept these risks.

4. Nature of Amanah Products & Certifications

Amanah offers physical gold and silver coins, custom minting services,
ecommerce delivery, vaulting storage, and digital account management.
All items sold by Amanah are:

Fully allocated and owned by the customer;
Supported with IMC/IMDC certifications through Tayyib ID;
Sourced through ethical and compliant channels.

5. Ethical Sourcing & Clean Supply Chain

Amanah is committed to the highest ethical, Islamic, and legal standards of sourcing.
Given international concerns surrounding certain supply regions (including Sudan),
Amanah states clearly that:

We do not source from conflict regions or unethical suppliers.
All gold and silver are sourced from verified, legitimate, and compliant partners.
We adhere to UAE regulations and international responsible sourcing guidelines.

6. No Warranties

Amanah does not guarantee:

The accuracy or completeness of information on the platform;
That Services will be uninterrupted or error-free;
That pricing, availability, or market data will always be up to date.

7. Limitation of Liability

To the fullest extent permitted by UAE law, Amanah shall not be liable for:

Direct, indirect, incidental, or consequential damages;
Losses caused by reliance on information published on our website or app;
Technical failures, third-party errors, or cybersecurity incidents.

Where liability cannot be fully excluded, Amanah’s total liability shall not exceed
AED 1,000 or the total fees paid by the user in the last six months, whichever is lower.

8. Third-Party Links & Services

Our Services may contain links to third-party websites, payment gateways,
certification platforms (including Tayyib ID), logistics providers, or vaulting partners.

Amanah does not endorse or control third-party content.
We are not responsible for their terms, privacy policies, or practices.
Users must review third-party policies independently.

9. Vaulting & Custody Terms

Amanah provides free vaulting services through an independent security partner.
Our storage partners meet global standards including:

SIRA Certified Security Standards (Dubai Police);
Loomis equivalent international vaulting standards;
Brinks level secure logistics benchmarks.

All gold and silver held in vault storage is fully allocated and remains
the legal property of the customer.

10. User Responsibilities

Comply with all UAE laws and regulations;
Ensure the legality of using the Services in their jurisdiction;
Maintain secure access to their account credentials;
Monitor regulatory changes affecting precious metals.

11. Refund & Return Policy (Summary)

Due to the real-time nature of gold and silver prices,
Amanah does not offer refunds, returns, or order cancellations,
except in cases where:

The wrong item was delivered; or
The product arrived physically damaged.

Amanah does not offer a 7-day policy or change-of-mind returns.

12. Amendments to This Agreement

Amanah may update this Agreement at any time.
Changes take effect immediately upon publication.
Users are responsible for reviewing the Agreement periodically.

13. Governing Law & Dispute Resolution

This Agreement is governed by the laws of the United Arab Emirates.
Any dispute shall be resolved through binding arbitration in Dubai,
in accordance with the rules of the Dubai International Arbitration Centre (DIAC).
Arbitration awards are final and enforceable.

14. Severability

If any clause in this Agreement is deemed invalid or unenforceable,
the remaining provisions shall remain fully effective.

15. Contact Information

Amanah FZE LLC
SPFZ, Sharjah & Dubai, United Arab Emirates
Email: [email protected]
Website: www.amanah.gold

Last Updated: 11 November 2025