Amanah FAQ
What is Amanah Vault?
Amanah offers you to of the best services:
- Physical Delivery – Coins are shipped globally via our website amanah.gold
- Free Vaulting – Securely stored in our partner vaults in Dubai. Simply select "Free Vault" at checkout rather than a delivery option. Your gold and silver will then be stored safely in our trusted vaults.
What does Amanah mean?
Amanah (أمانة) is an Arabic term meaning trust, integrity, and responsibility. In Islam, it encompasses everything Allah (God) has entrusted to you – from your physical faculties to the duties and rights owed to others. So when you order with Amanah, everything about trust, integrity and service is embedded in our customer experience.
“The word Amanah includes all religious duties, according to the correct scholarly view, which is the view of the majority.”
— Tafsir Al-Qurtubi, 17/244
What is the purity of the coins and bars? Is your gold 24K?
All coins and bars at Amanah are ALWAYS 24K 999.9 Fine as standard. This is for both silver and gold - all products are 24K pure. We only make 24K gold and silver products.
Where does Amanah ship gold and silver?
We ship to most major countries, however due to several reasons, including AML - Anti Money Laundering Laws, regulations & difficulty with customs, we do not ship to the following countries:
- Sudan, Bangladesh, Uganda, Ukraine, Egypt, Ghana, India, Israel, Jordan, Pakistan, Syria, North and South Korea, Yemen.
This list is continuously being changed and monitored. We will notify you if their is a problem shipping your order.
How does Amanah insure and secure shipping?
All Shipments are tracked with Tracking Reference door-to-door. All Amanah products are automatically insured with Secursus and DHL.
Does Amanah accept orders over 10,000 GBP or 25,000 AED?
Yes, however Amanah may pause the making of an order pending KYC verification (KYC - Know Your Customer) to prevent fraud - we have an AML policy we must comply with. The KYC team may ask you to confirm a recent billing statement, proof of address and your government issued ID. In vary rare cases, we will require a bank statement that includes the last 4 digits or reference code to a deposit we sent to your bank. We take fraud very seriously and we reserve the right to cancel any order at any stage.
Does Amanah take charge or control of border customs?
Custom duty, import tax and laws should be checked with your order country destination. Amanah is not responsible for custom charges nor border control. Amanah may use couriers such as DHL, FedEx or Emirates Post - we have no control nor input to the border control, nor can we offer any full support in this matter. We do our best to ensure border control relationships are strong.
Do you accept PayPal? What are the payment methods?
We do not use PayPal nor will we ever accept it. Crypto Payments are allowed for all customers as a means of payment. Amanah also accepts Visa, Visa Debit, Visa Electron, MasterCard, Shopify Pay, Google Pay, Apple Pay.
I placed an order but I did not get a certificate for my gold or silver?
When placing an order you can add the option to have a laminated certificate with your gold or silver. All Amanah.gold coins and bullion receive a secure hologram QR code regardless. Simply scan the code and you can then download a digital copy of your certificate.
Where is my order?
After you have placed your order our fulfilment centre will work with one of our workshops to craft your gold or silver. If stock is already available, we will ship your order within 2-3 working business days. In best cases, if stock is not available, workshop orders take 2 weeks to fulfil.
Why is the Price of Gold and Silver Higher than the Spot Price? What is Premium Over Spot?
Spot silver is one thing. Amanah is another. You’re not just buying metal - you’re investing in halal-certified, beautifully minted, gift-grade bullion designed to carry meaning and be passed down.
Think mahr, milestones, legacy - not market speculation. None of our coins feature non-Islamic designs nor promote LGBT. We also aim to donate some of our profits to charity too.
Our prices include a premium over spot because we don’t cut corners:
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✅ Shariah-compliant purity, certified by the Islamic Monetary Council (IMC)
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✅ Custom Islamic design, meticulously detailed using precision dies.
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✅ Gift-ready blister packaging which includes a secure Tayyib ID hologram QR code to verify the purity of the 24K testing.
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✅ Minted by UAEGD, DMCC, and ESMA-approved refineries
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✅ Certified on the IMC blockchain for authenticity and Shariah compliance
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✅ Rigorously tested by humans and machines — not just mass-pressed blanks
This isn’t hype, crypto, or low-grade metal. It’s real. It’s meaningful. It’s built to last. It’s like asking why a Rolex costs more than a Seiko - both tell time, but one carries heritage, identity, and trust. Much of the cost goes back into spending on new product ranges, no development for the mobile app and new and improved features for you. We’re not here to beat the market. We’re here to build value that reflects who you are.
Support halal alternatives. Support quality. Support something worth passing on.
What is the striking process of Amanah when creating mints and bars?
Amanah uses a 50T hydraulic press machine to produce the mints; With 3 strikes in total, one at the top side of our mint, one at the bottom side of our mint, and one on the edge of our mint, both the shiny/matte finishes are achieved during this striking process. The same process is applied to our bullion bars. Minted coins and bars also go through a luxury buffering and polish finish which we do complimentary. Casted bars and coins are struck once.
What is the polish or finish applied to the gold and silver?
All coins and bars go through a luxury polish and buffing process. This makes them appear "brilliant" in finish. We do not recommend customers to touch the gold or silver without jewellers gloves as fingertips can stain the work. You can purchase gloves from us at checkout.